Hit Trade Log‑in at the top right of the site, pop in your email and password, and you’re in. Your dashboard opens straight away – orders, invoices, addresses, the lot.

It’s your private portal for doing business with Creation. You’ll see your own prices, place quick orders, build shopping lists, track deliveries and download invoices. No waiting for office hours – it’s there 24/7.

Select Apply for an Account on the log‑in page, fill in the short form, and we’ll set you up. Once approved, your trade pricing and payment terms appear automatically when you sign in.

Choose Forgotten password?, enter your email, and we’ll send a reset link. Back in within a minute or two. Still stuck? Our team will help you get access again.

Time saved and fewer headaches. With a trade account you get:

• Your custom pricing on every product
• One‑click reordering from past purchases
• Quick Order by SKU, barcode or product name
• CSV or PDF uploads to build a basket in seconds
• Instant shipping costs before you check out
• Flexible payment options, including pay on account where agreed

Yes. Your full order history is in the dashboard. Duplicate any order in a click, tweak the quantities, and you’re done. Invoices are there to download whenever you need them.

Type a product name, SKU or barcode and add to basket – it’s that simple. Prefer spreadsheets? Upload a CSV. Got a list as a PDF or on email? Send it in and we’ll turn it into a cart for you. Fast, accurate, no fuss.

You will. Once signed in, every product displays your agreed price and any terms tied to your account.

Pay on account if that’s been set up with us, or pay by card at checkout. Choose the delivery method that suits the job.

Yes. Build lists for your seasonal lines, your staples, or a specific project. Use a list to raise an order in seconds or share it with a colleague to keep things moving.

They can. Share shopping lists with your team so buyers, site managers and accounts are all pulling in the same direction.

Go to Account Settings when you’re logged in. Edit delivery and invoice addresses, contacts and company info – all in one place.

Can I order outside office hours?

Each order shows a live status in your dashboard. Check what’s picked, what’s shipped and what’s due, without picking up the phone.

Yes. Invoices are ready to download from your order history. Need a report of your most‑purchased products? You can view and export that too.

You can. See real‑time shipping costs in the basket before you place the order – helpful for project pricing and approvals.

We take security seriously. Your log‑in is encrypted, your account data is protected, and only authorised users can see your details.

Reach our customer team via the Contact link on the site or by phone. Whether it’s access, pricing, or an order issue, we’ll sort it.

Apply for a trade log‑in with your existing account details. We’ll link everything so your prices, terms and order history appear the first time you sign in.